Privacy policy

Our Privacy Policy reflects our respect for your privacy. It describes how your personal information is collected, used, and shared when you visit or make a purchase from our website or storefront.

INFORMATION WE COLLECT

Atelier Jornee collects a variety of information regarding our current and former customers and visitors across our website and storefront, including:

Contact information you provide directly to us, such as your name, address, phone number, and email address.
Shopping information, such as the items you purchase and browse, payment method and payment information, billing and shipping address.
Account information, such as the contact and shopping information listed above as well as back in stock notification requests, past orders, and saved payments information.
Automatically collected information, such as internet protocol (IP) address used to connect your computer to the Internet, browser type and version, operating system and platform, and information about your browsing and shopping behavior. Additionally we track website usage data such as the date and time of visit or use, how navigation and search features are used, the pages and items viewed, and items purchased.

HOW WE COLLECT INFORMATION

We collect information through our website and in our store. We also obtain information from you and from third parties.

You provide information when you make a purchase or contact us, respond to a survey, engage in a promotional activity, register to attend an event or consultation or sign up for emails. Cookies and automatic methods provide information about you when you visit our website, open an email sent from us, or click on an advertisement we serve you. Methods we use include cookies, small data files that are stored on your hard drive or in connection with your Internet browser. We also use web beacons to send information from your computer, tablet, phone, or other device, such as when you visit our website or open a marketing email we send you, back to our server.

Third parties, primarily analytics platforms and advertising networks and cooperatives, provide information about you, such as how you engage with our website, product, and services.

Social media platforms and networks that you use in connection with our website, such as Facebook, Pinterest, and Instagram provide Atelier Jornee with information about you. Please separately review the privacy policies and settings of the social media platforms and networks that you use.

WHAT DO WE DO WITH YOUR INFORMATION

We use the information collected to provide you with the best possible products and experiences, including but not limited to the following activities:

Personalize your experience with our website, respond to your customer service inquiries, process transactions, verify individual identity, keep you informed of updates about your purchase, potentially prevent fraudulent activity and improve our customer service standards
Improve our website and product and/or develop new product
With your permission, provide you with personalized offers, promotions and advertisements directly or through or third-party, send periodic marketing emails and surveys and invite you to events and in-store activations

HOW DO WE GET YOUR CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@atelierjornee.com

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

When you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

HOW WE SHARE INFORMATION

We may share the information we collect, both aggregate and de-identified information with service providers that perform services on our behalf, such as those that provide shipment and payment services, customer service, and advertising services. In general, these third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

We may also share the information we collect with select partners as a part of cross promotional opportunities.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.

It’s important to note that no method of transmitting information over the Internet or storing information is completely secure. Therefore we cannot guarantee the absolute security of this information.

CHANGES TO THIS PRIVACY POLICY

By accessing any part of Atelier Jonree’s website, you consent to and agree with this privacy policy. Atelier Jornee reserve the right to modify this privacy policy at any time at our sole discretion. If we make changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances. If you do not agree with any part of this privacy policy, please do not use this website. Continued use of this website signifies your agreement to any updates or changes to our privacy policy or terms and conditions of use.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact us at info@atelierjornee.com.